- City:Guangzhou
- Department:IMD
Responsibilities
- Expanding foreign trade business, organizing and analyzing clients’ data, identifying clients’ needs, and handling inquiries.
- Sending out and receiving samples, collecting quality requirements, and reviewing orders.
- Concluding order contracts, signing PO, reconciling financial accounts, and collecting payment.
- Organizing clients’ data, responding to and handling clients’ demands in a timely manner.
- Handling complaints or returns, archiving clients’ data, conducting regular return visits and conducting satisfaction surveys.
- Following up on production progress, verifying products according to clients’ demands in a timely manner, and organizing delivery on time.
- Participating in exhibitions, visiting clients, and planning satisfaction surveys to enhance the quality of customer service.
- Proficient in e-commercial platform operations (especially Alibaba), e.g. product launch, optimization and promotion.
- Proficient in Twitter, Facebook, YouTube and LinkedIn.
Requirements
- Bachelor degree or above is required; English or foreign trade English major are preferred.
- CET-6 or higher English level is required; equipped with good English speaking and writing skills.
- Proficient in Excel, Word and PowerPoint; proficiency in Photoshop is preferred.
- Familiar with import and export business processes in foreign trade, business letter writing and invoice issuance.
- Capable of independently developing new clients, thinks insightfully, patient, and careful.
- Goal-driven with a good sense of teamwork.
- Has no less than 1 year of experience in the foreign trade industry; experience in the filtration industry is preferred.